Terms of Service

OVERVIEW
This website is operated by Onyx Elysium LLC. Throughout the site, the terms
"we", "us" and "our" refer to Onyx Elysium. Onyx Elysium offers this website,
including all information, tools and Services available from this site to you,
the user, conditioned upon your acceptance of all terms, conditions, policies
and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our
"Service" and agree to be bound by the following terms and conditions ("Terms
of Service", "Terms"), including those additional terms and conditions and
policies referenced herein and/or available by hyperlink. These Terms of Service
apply to all users of the site, including without limitation users who are
browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our
website. By accessing or using any part of the site, you agree to be bound by
these Terms of Service. If you do not agree to all the terms and conditions of
this agreement, then you may not access the website or use any Services. If
these Terms of Service are considered an offer, acceptance is expressly limited
to these Terms of Service.

Any new features or tools which are added to the current store shall also be
subject to the Terms of Service. You can review the most current version of the
Terms of Service at any time on this page. We reserve the right to update,
change or replace any part of these Terms of Service by posting updates and/or
changes to our website. It is your responsibility to check this page
periodically for changes. Your continued use of or access to the website
following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce
platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the
age of majority in your state or province of residence, or that you are the age
of majority in your state or province of residence and you have given us your
consent to allow any of your minor dependents to use this site. You may not use
our products for any illegal or unauthorized purpose nor may you, in the use of
the Service, violate any laws in your jurisdiction (including but not limited to
copyright laws). You must not transmit any worms or viruses or any code of a
destructive nature. A breach or violation of any of the Terms will result in an
immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time. You
understand that your content (not including credit card information), may be
transferred unencrypted and involve (a) transmissions over various networks; and
(b) changes to conform and adapt to technical requirements of connecting
networks or devices. Credit card information is always encrypted during transfer
over networks. You agree not to reproduce, duplicate, copy, sell, resell or
exploit any portion of the Service, use of the Service, or access to the Service
or any contact on the website through which the Service is provided, without
express written permission by us. The headings used in this agreement are
included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not
accurate, complete or current. The material on this site is provided for general
information only and should not be relied upon or used as the sole basis for
making decisions without consulting primary, more accurate, more complete or
more timely sources of information. Any reliance on the material on this site is
at your own risk. This site may contain certain historical information.
Historical information, necessarily, is not current and is provided for your
reference only. We reserve the right to modify the contents of this site at any
time, but we have no obligation to update any information on our site. You agree
that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the
right at any time to modify or discontinue the Service (or any part or content
thereof) without notice at any time. We shall not be liable to you or to any
third-party for any modification, price change, suspension or discontinuance of
the Service.

SECTION 5 - PRODUCTS OR SERVICES
Certain products or Services may be available exclusively online through the
website. These products or Services may have limited quantities and are subject
to return or exchange only according to our Refund Policy:
https://veltrabody.com/pages/return-refund-policy

We have made every effort to display as accurately as possible the colors and
images of our products that appear at the store. We cannot guarantee that your
computer monitor's display of any color will be accurate. We reserve the right,
but are not obligated, to limit the sales of our products or Services to any
person, geographic region or jurisdiction. We may exercise this right on a
case-by-case basis. We reserve the right to limit the quantities of any products
or Services that we offer. All descriptions of products or product pricing are
subject to change at any time without notice, at the sole discretion of us. We
reserve the right to discontinue any product at any time. Any offer for any
product or Service made on this site is void where prohibited. Products sold on
this website are fulfilled by third-party logistics partners. Onyx Elysium LLC
does not manufacture, store, or personally ship inventory. We are not the
importer of record. Minor variations in labeling, packaging, or specifications
may occur due to differences in regional suppliers. We accept returns within 60
days of delivery for eligible orders, subject to the conditions outlined in our
Refund Policy. This does not affect any rights you may have under local consumer
law.

SECTION 6 - SHIPPING REGIONS
We currently only accept orders for delivery within the United States. Orders
placed with delivery addresses outside the United States will be canceled and
refunded.

SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole
discretion, limit or cancel quantities purchased per person, per household or
per order. These restrictions may include orders placed by or under the same
customer account, the same credit card, and/or orders that use the same billing
and/or shipping address. In the event that we make a change to or cancel an
order, we may attempt to notify you by contacting the email and/or billing
address/phone number provided at the time the order was made. We reserve the
right to limit or prohibit orders that, in our sole judgment, appear to be
placed by dealers, resellers or distributors. You agree to provide current,
complete and accurate purchase and account information for all purchases made at
our store. You agree to promptly update your account and other information,
including your email address and credit card numbers and expiration dates, so
that we can complete your transactions and contact you as needed. For more
details, please review our Refund Policy:
https://veltrabody.com/pages/return-refund-policy

A legally binding contract is formed when your payment is successfully processed
and we send you an order confirmation email. We reserve the right to refuse or
cancel orders at any time for reasons including but not limited to: product
availability, errors in the description or price of the product, error in your
order, or other reasons.

We reserve the right to cancel or limit quantities of any order placed, even
after confirmation, if fraud, abuse, or pricing errors are suspected. This
includes cases where incorrect pricing or product availability is displayed due
to technical or human error.

SECTION 8 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither
monitor nor have any control nor input. You acknowledge and agree that we
provide access to such tools "as is" and "as available" without any warranties,
representations or conditions of any kind and without any endorsement. We shall
have no liability whatsoever arising from or relating to your use of optional
third-party tools. Any use by you of the optional tools offered through the site
is entirely at your own risk and discretion and you should ensure that you are
familiar with and approve of the terms on which tools are provided by the
relevant third-party provider(s). We may also, in the future, offer new Services
and/or features through the website (including the release of new tools and
resources). Such new features and/or Services shall also be subject to these
Terms of Service.

SECTION 9 - THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include
materials from third-parties. Third-party links on this site may direct you to
third-party websites that are not affiliated with us. We are not responsible for
examining or evaluating the content or accuracy and we do not warrant and will
not have any liability or responsibility for any third-party materials or
websites, or for any other materials, products, or Services of third-parties. We
are not liable for any harm or damages related to the purchase or use of goods,
Services, resources, content, or any other transactions made in connection with
any third-party websites. Please review carefully the third-party's policies and
practices and make sure you understand them before you engage in any
transaction. Complaints, claims, concerns, or questions regarding third-party
products should be directed to the third-party.

SECTION 10 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest
entries) or without a request from us, you send creative ideas, suggestions,
proposals, plans, or other materials, whether online, by email, by postal mail,
or otherwise (collectively, 'comments'), you agree that we may, at any time,
without restriction, edit, copy, publish, distribute, translate and otherwise
use in any medium any comments that you forward to us. We are and shall be under
no obligation (1) to maintain any comments in confidence; (2) to pay
compensation for any comments; or (3) to respond to any comments. We may, but
have no obligation to, monitor, edit or remove content that we determine in our
sole discretion to be unlawful, offensive, threatening, libelous, defamatory,
pornographic, obscene or otherwise objectionable or violates any party's
intellectual property or these Terms of Service. You agree that your comments
will not violate any right of any third-party, including copyright, trademark,
privacy, personality or other personal or proprietary right. You further agree
that your comments will not contain libelous or otherwise unlawful, abusive or
obscene material, or contain any computer virus or other malware that could in
any way affect the operation of the Service or any related website. You may not
use a false email address, pretend to be someone other than yourself, or
otherwise mislead us or third-parties as to the origin of any comments. You are
solely responsible for any comments you make and their accuracy. We take no
responsibility and assume no liability for any comments posted by you or any
third-party.

SECTION 11 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our
Privacy Policy, which can be viewed here:
https://veltrabody.com/pages/privacy-policy

We are committed to protecting your privacy and complying with applicable data
protection laws, including the California Consumer Privacy Act (CCPA), as
amended by the California Privacy Rights Act (CPRA), and, where applicable, the
General Data Protection Regulation (GDPR).

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that
contains typographical errors, inaccuracies or omissions that may relate to
product descriptions, pricing, promotions, offers, product shipping charges,
transit times and availability. We reserve the right to correct any errors,
inaccuracies or omissions, and to change or update information or cancel orders
if any information in the Service or on any related website is inaccurate at any
time without prior notice (including after you have submitted your order). We
undertake no obligation to update, amend or clarify information in the Service
or on any related website, including without limitation, pricing information,
except as required by law. No specified update or refresh date applied in the
Service or on any related website, should be taken to indicate that all
information in the Service or on any related website has been modified or
updated.

SECTION 13 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are
prohibited from using the site or its content: (a) for any unlawful purpose; (b)
to solicit others to perform or participate in any unlawful acts; (c) to violate
any international, federal, provincial or state regulations, rules, laws, or
local ordinances; (d) to infringe upon or violate our intellectual property
rights or the intellectual property rights of others; (e) to harass, abuse,
insult, harm, defame, slander, disparage, intimidate, or discriminate based on
gender, sexual orientation, religion, ethnicity, race, age, national origin, or
disability; (f) to submit false or misleading information; (g) to upload or
transmit viruses or any other type of malicious code that will or may be used in
any way that will affect the functionality or operation of the Service or of any
related website, other websites, or the Internet; (h) to collect or track the
personal information of others; (i) to spam, phish, pharm, pretext, spider,
crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere
with or circumvent the security features of the Service or any related website,
other websites, or the Internet. We reserve the right to terminate your use of
the Service or any related website for violating any of the prohibited uses.

SECTION 14 - MEDICAL DISCLAIMER & LIMITATION OF USE
The products sold on this website by Onyx Elysium LLC T/A Veltra Body are not
medical devices and are not intended to diagnose, treat, cure, or prevent any
disease or medical condition. Any information provided on this website,
including references to scientific studies, articles, testimonials, or
educational content, is for general informational and educational purposes only
and should not be interpreted as medical advice.

Our products are water filtration devices intended solely for general household
use. They reduce the concentration of certain contaminants in household water
supplies. They do not remove all contaminants and are not intended for use with
water that is microbiologically unsafe or of unknown quality without adequate
disinfection before or after the system. If you have concerns about the safety
of your water supply, consult your local water utility or a qualified
professional.

Individual experiences and results may vary. By purchasing or using our
products, you acknowledge and agree that Onyx Elysium LLC is not responsible for
any decisions you make regarding your health and that you assume full
responsibility for your use of the products.

SECTION 15 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be
uninterrupted, timely, secure or error-free. We do not warrant that the results
that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite
periods of time or cancel the Service at any time, without notice to you. You
expressly agree that your use of, or inability to use, the Service is at your
sole risk. The Service and all products and Services delivered to you through
the Service are (except as expressly stated by us) provided 'as is' and 'as
available' for your use, without any representation, warranties or conditions of
any kind, either express or implied, including all implied warranties or
conditions of merchantability, merchantable quality, fitness for a particular
purpose, durability, title, and non-infringement. In no case shall Onyx Elysium
LLC, our directors, officers, employees, affiliates, agents, contractors,
interns, suppliers, Service providers or licensors be liable for any injury,
loss, claim, or any direct, indirect, incidental, punitive, special, or
consequential damages of any kind, including, without limitation lost profits,
lost revenue, lost savings, loss of data, replacement costs, or any similar
damages, whether based in contract, tort (including negligence), strict
liability or otherwise, arising from your use of any of the Service or any
products procured using the Service, or for any other claim related in any way
to your use of the Service or any product, including, but not limited to, any
errors or omissions in any content, or any loss or damage of any kind incurred
as a result of the use of the Service or any content (or product) posted,
transmitted, or otherwise made available via the Service, even if advised of
their possibility. Because some states or jurisdictions do not allow the
exclusion or the limitation of liability for consequential or incidental
damages, in such states or jurisdictions, our liability shall be limited to the
maximum extent permitted by law.

SECTION 16 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Onyx Elysium LLC and our
parent, subsidiaries, affiliates, partners, officers, directors, agents,
contractors, licensors, Service providers, subcontractors, suppliers, interns
and employees, harmless from any claim or demand, including reasonable
attorneys' fees, made by any third-party due to or arising out of your breach of
these Terms of Service or the documents they incorporate by reference, or your
violation of any law or the rights of a third-party.

SECTION 17 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be
unlawful, void or unenforceable, such provision shall nonetheless be enforceable
to the fullest extent permitted by applicable law, and the unenforceable portion
shall be deemed to be severed from these Terms of Service, such determination
shall not affect the validity and enforceability of any other remaining
provisions.

SECTION 18 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination
date shall survive the termination of this agreement for all purposes. These
Terms of Service are effective unless and until terminated by either you or us.
You may terminate these Terms of Service at any time by notifying us that you no
longer wish to use our Services, or when you cease using our site. If in our
sole judgment you fail, or we suspect that you have failed, to comply with any
term or provision of these Terms of Service, we also may terminate this
agreement at any time without notice and you will remain liable for all amounts
due up to and including the date of termination; and/or accordingly may deny you
access to our Services (or any part thereof).

SECTION 19 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms
of Service shall not constitute a waiver of such right or provision. These Terms
of Service and any policies or operating rules posted by us on this site or in
respect to the Service constitutes the entire agreement and understanding
between you and us and governs your use of the Service, superseding any prior or
contemporaneous agreements, communications and proposals, whether oral or
written, between you and us (including, but not limited to, any prior versions
of the Terms of Service). Any ambiguities in the interpretation of these Terms
of Service shall not be construed against the drafting party.

SECTION 20 - GOVERNING LAW
These Terms of Service and any agreements we enter into with you shall be
governed by and construed in accordance with the laws of the State of Wyoming,
United States, without regard to its conflict of law provisions.

Nothing in these terms shall override or reduce any rights granted to consumers
under applicable state or federal consumer protection laws.

SECTION 21 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at
this page. We reserve the right, at our sole discretion, to update, change or
replace any part of these Terms of Service by posting updates and changes to our
website. It is your responsibility to check our website periodically for
changes. Your continued use of or access to our website or the Service following
the posting of any changes to these Terms of Service constitutes acceptance of
those changes.

SECTION 22 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@veltrabody.com.

Company: Onyx Elysium LLC T/A Veltra Body
Business Registration No: 2026-001942622
Email: hello@veltrabody.com
Phone: +1 (917) 590-8103
Registered Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Hours of Operation: Monday to Friday, 8 AM – 6 PM Mountain Time (MT)
Response Time: Within 24-48 hours